Privacy Policy for creatorvids

Privacy Policy

Effective Date: June 9, 2025

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1. Introduction

Welcome! This policy applies to Creatorvids, LLC's website (https://creatorvids.com) and our Shopify app, StyleMotion. We respect your privacy and comply with all applicable privacy laws and Shopify’s policies .

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2. What We Collect

a. Merchant-Provided & Authentication Data
	•	Shop name, store URL, owner email
	•	Payment data through Shopify Billing / Stripe
	•	Support communications

b. Protected Customer Data (via Shopify API)
	•	Customer name, email, phone, address, order metadata
	•	Shopify requires us to request only necessary data and complete reviews

c. Technical & Usage Data
	•	IP, browser, devices, cookies
	•	App event logs and API usage data
	•	Visitor consent settings (analytics, marketing, sale opt-out)

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3. How We Use Data

We use data to:
	•	Provide and improve StyleMotion's functionality
	•	Authenticate your Shopify store via API
	•	Process payments and subscriptions
	•	Integrate with third-party services you authorize (e.g., TikTok API)
	•	Handle customer data in compliance with Shopify's API License
	•	Respond to support queries and notifications

Data is not used for advertising or sold to third parties.

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4. Data Sharing

We do not sell personal data. We share data only when required:
	•	Shopify APIs for app functionality
	•	Cloud services (media generation/storage)
	•	Payment processors (Shopify/Stripe Billing)
	•	Merchant-authorized third-party APIs

All vendors are bound to confidentiality and data protection agreements.

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5. Shopify-Specific Requirements

Protected Customer Data
	•	We only request what's necessary and Shopify must approve access
	•	We’ve declared these requests and comply with Shopify's data protection review

Compliance Webhooks
We’re subscribed to and properly handle:
	•	customers/data_request
	•	customers/redact
	•	shop/redact
as required by Shopify

Data Flow Compliance
	•	All customer-related data stays in Shopify unless explicitly used for app function
	•	Customer consents (analytics, marketing, sale opt-out) are respected in-app

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6. Data Subject Rights & GDPR

UK/EEA Residents have the right to:
	•	Access, correct, or delete personal data
	•	Object or restrict processing
	•	Opt-out of consent at any time (analytics, marketing, sale-of-data)
	•	Lodge complaints with data authorities

Consent & Legal Basis
We use data:
	•	To fulfill contracts (performing app functions)
	•	Based on your consent (e.g., marketing emails)
	•	Under legitimate interests (fraud detection)
	•	To satisfy legal obligations 

You may withdraw consent any time in-app or via contact@creatorvids.com.

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7. Data Processing Addendum (DPA)

Roles
	•	Merchant: Data Controller
	•	Creatorvids, LLC (StyleMotion): Data Processor

Processor Obligations:
We adhere to GDPR Article 28, including:
	•	Only processing data per your instructions
	•	Implementing technical & organizational safeguards
	•	Assisting with data subject requests & breach notifications
	•	Allowing audits upon request under confidentiality

Sub-processors
We engage third-party processors bound by equivalent protection standards. Full list available upon request.

International Transfers
Transfers outside EEA/UK follow GDPR-compliant mechanisms (e.g., SCCs).

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8. Data Retention & Security

Retention
	•	Data is kept only as long as needed for functionality, legal compliance, or dispute resolution  
	•	You may request deletion at any time

Security
	•	We use encryption (in transit and at rest) and access controls
	•	We follow industry best practices, though no system is infallible

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9. Children’s Policy

We don’t target children under 18 and do not knowingly collect their personal data.

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10. Policy Updates

We may update this policy as needed. You will be notified of major changes via email or in-app notice.

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11. Contact Information

Questions, data requests, or complaints? Contact: 📧 contact@creatorvids.com
Website: https://creatorvids.com

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By using StyleMotion or visiting our site, you acknowledge that you’ve read, understood, and agree to this Privacy Policy, GDPR consent terms, DPA, and Shopify compliance requirements.